Trendsetter Tours Booking Policy

Out of Town Tours

In order to confirm a trip, we would require a deposit of 50% of the total value of the trip, with the balance being paid at least 7 days prior to the start date of the trip.

City Tours                                                                                                           

A 50% deposit of total value of trip must be paid when booking with balance to be paid 3 days before date of trip. 

Booking on Behalf of Others

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operators or your travel agent if any changes or cancellations are required and keeping your party informed.

By booking on behalf of another person(s), you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operators will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Special Requirements

Any special requirements must be disclosed to the Tour Operators at the time of booking. The Tour Operators will use reasonable efforts to accommodate special requirements or requests but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way. All food allergies and dietary restrictions must be disclosed to the Tour Operator at the time of booking but the Tour Operators cannot guarantee that dietary needs or restrictions can be accommodated. Any special requests or equipment that do not form part of these terms or the contract between you and the Tour operator, is not liable for any failure to accommodate or fullfill such requirements.

Age Requirements

Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise indicated in the tour description or by the Tour Operators, the minimum age for minors travelling on any Tour is 5 years old.

Each adult on a booking with a minor(s) is jointly and severally responsible for the behaviour, wellbeing, supervision and monitoring of such minor(s), and jointly and severally accepts these Terms for and on behalf of any minor(s) on their booking, including all assumptions of risk and limitations of liability. The Tour Operators do not provide care services for minors and expressly disclaim any responsibility for chaperoning or controlling any minor(s).

Prices, Surcharges and Taxes

The Tour Operators will not increase the price of your Tour after you have paid in full. Tours are priced and advertised inclusive of applicable taxes.

From time-to-time, the Tour Operators may offer reduced pricing on certain products or services. Reduced pricing applies only to new bookings. Bookings, where payment or at least a deposit has been received by the Tour Operator, are not entitled to reduced pricing.

Validity

All dates, itineraries and prices of tours are subject to change at any time and the current price will be quoted and confirmed at the time of booking, subject to any surcharges that may be levied in accordance with these Terms.

You acknowledge that you are responsible for keeping up to date on the specific details of your Tour and any other products or services, including, but not limited to checking the Tour Operators website at least 72 hours prior to departure as minor changes may have been made after the time of booking.